Help & Support

When a death occurs within a family it is important to contact your Funeral Director and they will ask you some initial questions which they require to ascertain the next appropriate steps. These questions might include:-

  • Has the Doctor been in attendance and is he/she willing to sign a medical certificate?

  • Has the death taken place at home or in the hospital or nursing home?

  • Who is the next of kin?

  • Would the deceased be reposing in residence or funeral home

  • Is/was the family's/deceased's preference for burial or cremation

You may have some questions of your own - we have done our best to compile some of the most frequently asked questions below, please don't hesitate to get in contact if you question is not listed.